Privacy Policy

This Privacy Policy describes how EduNodex collects, uses, and protects your personal information when you use our educational platform.

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Last Updated

December 15, 2023

Version 2.1

Overview

Data Collection

Data Usage

Protection

Your Rights

Contact

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Important Notice

By using EduNodex, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring the security of your personal data.

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1. Overview

EduNodex ("we", "us", or "our") operates the edunode.extremeweb.in website and platform (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

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For Students

We collect information necessary to connect you with teachers, process payments, and provide learning support.

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For Teachers

We collect information to verify qualifications, process payments, and facilitate student connections.

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For All Users

We implement industry-standard security measures to protect all user data.

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2. Information We Collect

We collect several types of information for various purposes to provide and improve our Service.

Data Type	Examples	Purpose	Storage Period
Personal Information	Name, Email, Phone, Profile Photo	Account creation, communication, verification	Until account deletion + 30 days
Payment Information	Transaction ID, Amount, Payment method	Payment processing, invoicing, accounting	7 years (legal requirement)
Educational Data	Subjects, Qualifications, Experience	Teacher verification, student matching	Until account deletion
Usage Data	IP address, Browser type, Pages visited	Analytics, security, service improvement	2 years

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Important Note

We do not store your credit card or bank account details. All payments are processed through Razorpay's PCI-DSS compliant payment gateway. We only receive transaction IDs and confirmation data.

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3. How We Use Your Information

Your data is used solely for legitimate business purposes and to enhance your experience.

Primary Uses

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Provide and maintain our Service Account management and platform access
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Process payments and invoices Secure transaction processing via Razorpay
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Communicate with users Notifications, updates, and support

Secondary Uses

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Improve platform functionality Analytics and user feedback
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Prevent fraudulent activities Security monitoring and fraud detection
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Comply with legal obligations Tax, accounting, and regulatory requirements

Legal Basis for Processing

We process your personal data based on the following legal grounds:

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Processing necessary for our Terms of Service agreement

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When you explicitly agree to specific processing

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Processing required by law (e.g., tax records)

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4. Data Protection & Security

We implement comprehensive security measures to protect your personal data.

Security Measures

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Encryption

All sensitive data encrypted using AES-256

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Access Control

Role-based access with multi-factor authentication

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Regular Audits

Quarterly security assessments and penetration testing

Third-Party Services

We use trusted third-party services that comply with data protection standards:

payment Razorpay

PCI-DSS Level 1

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TLS Encrypted

storage Cloud Hosting

ISO 27001

Data Retention Policy

Data Type	Retention Period	Reason
Account Information	3 years after deletion	Legal protection
Payment Records	7 years	Tax compliance
Communication Logs	2 years	Service improvement
Analytics Data	26 months	Performance tracking

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5. Your Data Protection Rights

You have certain rights regarding your personal data. We will respond to all requests within 30 days.

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Right to Access

Request a copy of all personal data we hold about you.

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Right to Rectification

Correct inaccurate or incomplete personal data.

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Right to Erasure

Request deletion of your personal data ("right to be forgotten").

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Right to Restrict

Request temporary restriction of data processing.

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Right to Portability

Receive your data in a structured, machine-readable format.

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Right to Object

Object to processing of your personal data.

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How to Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer:

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Email: privacy@edunodex.com
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Use our Data Request Form
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We will verify your identity before processing requests

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6. Contact & Updates

How to contact us about privacy concerns and updates to this policy.

Contact Information

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General Inquiries

privacy@edunodex.com

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Data Protection Officer

dpo@edunodex.com

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Phone Support

+91 9876543210 (10 AM - 6 PM IST)

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by:

notifications Email notification to registered users
announcement In-platform notification
update Updated "Last Updated" date on this page

Continuing to use EduNodex after changes means you accept the updated policy.

Need Help?

Contact our support team for privacy-related questions.